iRehabCare

CANCELLATION & REFUND POLICY

Effective Date: 26/02/2026
Last Updated: 26/02/2026

Cancellation and refund policies apply as follows:

  • Patients may cancel appointments within the timeframe specified at booking.
  • Refund eligibility depends on cancellation timing and session status.
  • If a consultation is completed, refunds are generally not provided.
  • If a doctor cancels or fails to attend, rescheduling or refund options may be provided.
  • Platform convenience fees (if any) may be non-refundable.
  • Detailed terms may be displayed during booking.