TERMS & CONDITIONS
Effective Date: 26/06/2026
Last Updated: 26/06/2026
1. Acceptance of Terms
By accessing or using iRehabCare, you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree with these Terms, you must not use the platform. iRehabCare reserves the right to suspend or terminate access for users who violate these Terms.
2. About iRehabCare
iRehabCare is a digital platform operated by Fambience Private Limited that facilitates connections between:
- Patients seeking audiology or speech therapy services
- Verified audiologists and speech-language professionals
iRehabCare does not provide medical treatment directly. We act solely as an intermediary platform.
3. Eligibility
- Users must be at least 18 years old to register independently.
- Minors may access services only under supervision of a parent or legal guardian.
- Healthcare professionals must hold valid qualifications and licenses as per applicable Indian laws.
4. Account Registration & Responsibilities
Users must:
- Provide accurate and complete information.
- Maintain confidentiality of login credentials.
- Immediately notify us of unauthorized access.
- You are responsible for all activity under your account.
5. Doctor Verification Policy
iRehabCare conducts reasonable due diligence before onboarding healthcare professionals, including:
- Verification of educational certificates.
- Verification of registration/licensing details (where applicable).
- Identity validation.
However:
- iRehabCare does not guarantee treatment outcomes.
- Verification does not constitute endorsement.
- Patients must independently exercise judgment before engaging services.
6. Platform Role & Medical Disclaimer
iRehabCare:
- Is not a hospital or clinic.
- Does not provide medical advice.
- Does not replace emergency medical care.
Any information shared on the platform is for informational purposes only. Patients must seek immediate in-person medical care in case of emergencies. All consultations are directly between patient and professional.
7. Payments & Fees
If applicable:
- iRehabCare may facilitate online payments.
- Platform fees or commissions may apply.
- Refunds, if any, are subject to cancellation policies displayed at booking.
- We are not liable for disputes regarding treatment satisfaction.
8. User Conduct
Users agree not to:
- Post false medical claims.
- Share misleading credentials.
- Harass, threaten, or abuse others.
- Attempt to hack, reverse-engineer, or disrupt the platform.
- Conduct transactions outside the platform to bypass safeguards.
Accounts violating these rules may be suspended or permanently terminated.
9. Safety Advisory
Patients and doctors must:
- Avoid sharing sensitive personal or financial information outside secure platform channels.
- Not respond to suspicious payment or OTP requests.
- Verify communications claiming to represent iRehabCare.
iRehabCare will never ask for passwords or OTPs. We are not liable for fraud arising from off-platform interactions.
10. User-Generated Content
Users retain ownership of:
- Profile information
- Uploaded documents
- Reviews or feedback
By posting content, you grant iRehabCare a limited, worldwide, non-exclusive license to:
- Display
- Store
- Use content for platform operation and promotion
We may remove content that violates laws or these Terms.
11. Intellectual Property
All platform elements including:
- Branding
- Logos
- Software
- UI/UX
- Content (excluding user posts)
Are the property of Fambience Private Limited. Unauthorized use is prohibited.
12. Limitation of Liability
While we strive for security and reliability:
- We do not guarantee uninterrupted service.
- We are not liable for indirect or consequential damages.
- Our maximum liability is capped at INR 1,000.
13. Indemnification
Users agree to indemnify Fambience Private Limited against losses arising from:
- Misuse of the platform
- Breach of these Terms
- Violation of laws
14. Termination
We may suspend or terminate accounts if users:
- Provide false credentials.
- Post unlawful content.
- Compromise platform security.
- Violate medical or legal regulations.
15. Governing Law & Jurisdiction
- These Terms are governed by the laws of India.
- Disputes fall under the jurisdiction of courts in Prayagraj, Uttar Pradesh.
16. Amendments
We may modify these Terms as required by:
- Business updates
- Regulatory changes
- Platform evolution
Updates will be communicated via email or website notices.
17. Contact and Registred Address
+1 (901) 502-0245
0, Lowther Rd, beside Kriti Scaning Center, George Town, Prayagraj, Uttar Pradesh 211002